2019 Business Direction

As I always do, I'm launching a review of my business for 2019 to both ensure that I provide the best customer service at a competitive price, and also ensure that I am running the business in the most effective way.
Currently, I offer services such as tours, passions and photo shoots. I also sell products online and at craft fairs in addition to digital downloads and work for various publications.
Due to the data I have gathered over the last two years, I'm now in a position to analysis the direction of the business. It was always my plan to turn a profit in year 3, after two years of significant investment.
I am both proud and humbled as to what has been achieved in that time and look forward to growing the business in the most effective way possible.
I'll provide a full update once this review is complete, however if you would like to share your thoughts with me and have an input, I would be delighted to hear from you.
Thanks
Dave